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Bk89 is an internationally licensed online gaming and betting platform delivering safe, trusted services to members in Bangladesh. We believe privacy is a fundamental right, which is why we have put in place the highest technical and organizational measures to protect your personal data.

This Privacy Policy clearly sets out what types of information bk89 collects, why it is collected, how it is used, and how long it is retained. It also details the rights you have over your own data. If any questions arise while reading this policy, please do not hesitate to contact our support team.

Bk89 may collect the following types of information:

• Registration Details: Name, email address, phone number, date of birth, country and city, identity document details (for citizenship verification)
• Financial information: Bank account number, mobile banking number, transaction history (records of verified deposits and withdrawals only)
• Technical Information: IP address, device ID, browser type, operating system, cookies and session data
• User Activity: Login timestamps, game history, betting and winnings records, compliance evidence
• Contact & Support: Your chat, email, or phone conversations with our support team
• Device information: Photos or location-sensitive data from your computer or mobile device, strictly for security verification purposes

In addition to information you voluntarily provide, we automatically collect certain data from your device, such as browsing activity, IP address, and transaction-related information.

Bk89 uses your information for the following purposes:

• Account creation, management, and security verification
• Delivering gaming services and processing transactions
• Processing winnings and distributing rewards
• Prevention of fraud, money laundering, and other illegal activities
• Compliance verification with applicable regulations and laws (KYC/AML)
• Customer service and technical support
• To collect user feedback for improving bk89's services
• Notifying you of personalized promotions, new offers, and limited-time bonuses
• For statistical, analytical, and research purposes (with your identity kept anonymous)

We ensure a lawful basis for every use of your data. If a new purpose arises, we will seek your consent in advance.

Bk89 may share your personal information with the following parties:

• Financial partners: Payment gateways and banks, limited to information required for deposits and withdrawals only
• Legal authorities: Government authorities, tax departments, law enforcement, or courts, where legally required
• Third-Party Service Providers: Cloud hosting, email services, and analytics tools (all of which operate under bk89's instructions)
• Cybersecurity Partners: For fraud detection and security verification
• Other users: Only your username may be displayed alongside win information and on leaderboards (this can be kept private upon your request)

We are committed to ensuring that any third party receiving your data signs a privacy agreement with bk89 that meets the same standard. Your data will not be sold for commercial purposes.

Bk89 retains data in accordance with the following policies:

Once the above retention periods have elapsed, bk89 securely deletes or fully anonymizes the data so that your identity can no longer be identified.

Bk89 uses the following cookies and tracking technologies:

• Essential Cookies: To protect your login session, verify security, and store betting information
• Preference Cookies: To remember your language, theme, and other preferences
• Analytics Cookies: To understand customer behavior and traffic on bk89 (Google Analytics is used, but your identity remains protected)
• Advertising Cookies: To show you relevant ads based on your interests (you can opt out at any time)

You can disable cookies through your browser settings; however, some features of bk89 may not function properly as a result. We recommend keeping essential cookies enabled, while other cookies can be managed according to your preference.

Bk89 grants users the following rights:

• Right to access: You can request at any time to find out what information bk89 holds about you and how it is being used
• Right to Rectification: If your information is inaccurate or incomplete, you may request a correction
• Right to Erasure: In certain circumstances (such as when data is no longer needed), you may request that your data be deleted
• Right to data portability: You can request a copy of your data in a machine-readable format
• Right to Withdraw Consent: You may opt out of marketing messages or other non-essential communications
• Right to object: You may object to the collection or use of certain types of data

To exercise any of these rights, please contact our support team. We will typically fulfill your request within 15 to 30 days.

Bk89 is intended for users aged 18 and above only. We understand that parents may have concerns about online safety.

If a minor registers on bk89 or provides personal information, we will immediately close their account and delete all associated data. If you become aware of such activity by your child, please notify our support team right away.

Parents can monitor their children's online activity and enable parental controls on their devices.

Bk89 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new features, or security improvements. When we make significant changes, we will notify you in advance.

Continued use of bk89 after any changes take effect constitutes your acceptance of the updated policy. If you do not agree with the new policy, you may close your account.

If you have any questions about our Privacy Policy or data protection, or wish to make a request, please contact bk89.